Public Works

Services Index & Contact Information

ADA Information 862-8635
Rick Kirkpatrick
720 South Fifth Street
TTY: 615-862-6747

Alley Maintenance 615-862-8750 (online maintenance schedule and interactive map)
If debris is blocking the alleyway or if there are potholes or other obstructions in the alley

Blind Intersections 615-862-8750
Reporting of intersection obstruction or site distance problems

Customer Service Desk and Information 615-862-8750 (Online Service Request)
Requests for service and information
Online Requests

Composting Questions 615-880-1000 (information)

Composting site (Bordeaux)1400 County Hospital Road 615-880-1000
Disposal of wood waste, mulch and compost purchasing

Convenience Centers General Information 615-880-1000 (information)

Dead Animal Removal 615-880-1000

Debris Cleanup 615-862-8750

Graffiti 880-2444 (information)
Call the Graffiti Hotline to report graffiti or to request graffiti removal.  Or report

Grass Cutting (on public right-of-ways) 615-862-8750
If grass in the public right-of-way is causing a problem and obstructing site distance. Otherwise, grass is cut on a regularly scheduled basis, check schedules.

Guard Rails 615-862-8750
Guardrail repair, guardrail requests

Illegal Trash Dumping (on public right-of-ways) 615-340-5644
Illegal dumping or complaints in the public right-of-way

Littering from Vehicles 615-862-8418 (Report Litterbugs)

Parking Meter Repairs & Bags 615-880-2455

Parking Locations, Rates, and Service 615-862-8750 (Parking division)

Permits - Encroachment, Excavation, Lane Closure, Sidewalk Cafe 615-862-8782

Permits - Row/ Easement Abandonment, Street/ Alley Closure 615-862-8781

Pothole Patching and Repair 615-862-8750
Potholes needing repairing

Public Relations Office/Publications Request 615-880-2439
Media inquiries/requests for publications/requests for presentations

Road Repair 615-862-8750

Recycling, Drop-off Sites 615-880-1000

Recycling, Information and Education 615-880-1000

Refuse Collection 615-880-1000
If refuse was not collected at regularly scheduled times or for information concerning holiday pick up

Shoulder Maintenance (public right-of-way) 615-862-8750
To repair potholes or remove excessive gravel on the public right-of-way shoulders

Solid Waste Licensing 615-880-1000

Street Closures 615-862-8782 (report)

Street Name Signs and Regulatory signs (stop signs, yield signs, etc.) 615-862-8750
Request maintenance, repair, or new installation of street name signs and regulatory signs on Metro streets and roads

Street Lights 615-862-8750
If you see a street light that's out, flickering, or on all day, please notify Public Works so we can repair it and help keep your neighborhood safe. Before reporting, please check the small metal tag on the pole and copy down the numbers, if possible, to help repair crews identify the light in question. Also, be sure to give the nearest address or any nearby businesses, landmarks, or any other information that might be helpful in locating the problem. Report

Street Names and Street Renaming 615-862-8781

Title VI Coordinator 615-862-8753
Yvonne Foote
750 South 5th Street

Traffic Signals 615-862-8750

Twenty-four Hour Emergency Damage (EOC) 615-862-8530

Obtain contact information for our divisions.