HR and Benefits: Active Employee Handbook

Employee Assistance Program

At Metro, we understand that work situations can impact the quality of your personal life and vice versa. When that happens, it's nice to know there's a place to turn for outside help.

Our Employee Assistance Program (EAP) is a confidential source of information and resources to support you and members of your household in resolving personal matters. This valuable program is handled for Metro by Horizon Health.

Horizon Health can help you in a range of areas in your life — marriage, parenting, family concerns, grief, divorce, work-related difficulties, depression, anxiety, stress management, trauma, domestic violence, substance abuse, conflict resolution, and more.

Horizon Health can also assist you in locating childcare, elder care, legal counsel, and financial assistance.

All assistance is free and confidential and is strictly between you and Horizon Health. Horizon Health's counselors are available to you 24 hours a day, 7 days a week, 365 days per year. If you need help, simply call 1-866-563-8762 for an appointment.

All assistance is confidential and is strictly between you and Horizon. EAP benefits are unlimited.  You may consult them for a variety of personal, family, drug or alcohol issues, legal, or financial issues . If additional counseling is required, employees should consult the mental health portion of their medical insurance coverage.