Learn About Performance
How Does Metro Government Use This Information?
Metro depends on and uses performance information in many ways. They can be summarized as:
Management Decisions
Performance data helps managers to detect and respond to problems more rapidly, to find better ways to get the job done, and ultimately to deliver better results for customers. Performance information is a central part of the work planning and job evaluations for many Metro employees at all levels.
Financial Decisions
Performance data is an integral part of Metro’s budget process, with changes in funding tied to the resulting impact on performance. It provides guidance on how effective and efficient a service may be, which can be compared with other parts of Metro, with other governments, and with the private sector. To see how performance information is connected to Metro’s budget process, go to www.nashville.gov/citizens_budget.